As part of the Student IT Helpdesk team, I provide timely support to students, faculty, and staff by addressing their technical issues and inquiries. My role involves diagnosing and resolving problems, documenting incidents, escalating cases when necessary, monitoring follow-ups, and delivering clear, solution-focused guidance. I work collaboratively with the team to ensure efficient and effective resolutions.
Summary
Web development and IT professional bridging technology and creativity across music, digital marketing, and technical support.
Passionate about bridging technology and creativity, I thrive on tackling challenges and driving meaningful solutions.
I am committed to transforming ideas into opportunities through impactful collaboration and a focus on continuous learning.
Experience
Maintained legacy Windows applications while contributing to the development of a web application utilizing Vue JS. Authored and revised product documentation as part of the development process.
Worked anonymously as a freelance ghost producer, crafting music for more than 200 artists globally, ranging from DJs and singers to rappers, while keeping a discreet professional identity. Later led a small team of producers, overseeing each track as a distinct project and delivering end-to-end client support throughout the process.
Actively involved in an internal Java project, using technologies such as the Spring Framework, Bootstrap, and PostgreSQL.









